Back to support

Updating firmware

Updated onApril 22, 2026

Before updating your Aidlab, ensure you have the latest version of the iOS or Android app installed.

  1. Turn on your Aidlab.
  2. Open the app and pair it with Aidlab.
  3. If an update is available for your Aidlab, you will see a prompt.
  4. Once the update is complete, Aidlab 2 restarts and the LED stops showing blue. Keep the app open until Aidlab 2 reconnects: the new version is kept only after that reconnection, otherwise Aidlab 2 returns to the previous one the next time it restarts.

If you encounter any issues, you can repeat the entire process.

Support by email

Can’t find the answer you need? Send us a message and we’ll help.

Contact us
Technical questions by chat

Have a technical question? Chat with our support team.

Chat with agent